Shipping policy
Shipping Policy
Last Updated: [Add Date]
Welcome to TOYSY. We are committed to delivering your orders quickly, safely, and efficiently across India.
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During sales, promotions, or festive seasons, processing times may be slightly longer.
Shipping Coverage
We currently ship to most locations across India.
If your location is not serviceable by our courier partners, we will contact you regarding alternative arrangements or order cancellation.
Estimated Delivery Time
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Metro Cities: 2–5 business days
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Tier 2 & Tier 3 Cities: 3–7 business days
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Remote Locations: 5–10 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
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Free Shipping on orders above ₹999.
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Orders below ₹999 may incur a shipping fee, which will be displayed at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can use the tracking information to monitor the status of your shipment.
Delivery Attempts
Our courier partners will make multiple delivery attempts before returning the package.
Please ensure your contact details and delivery address are accurate when placing an order.
Damaged or Missing Packages
If your package arrives damaged or if any item is missing:
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Contact us within 48 hours of delivery.
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Share photos of the package and products received.
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Our team will investigate and provide a suitable resolution.
Incorrect Shipping Information
TOYSY is not responsible for delays or delivery failures caused by incorrect shipping addresses provided by customers.
Please review your address carefully before placing an order.
Contact Us
For shipping-related questions, please contact us:
TOYSY
📞 +91 8086204888